It never rains but it pours

May 18, 2007 at 1:39 pm (Uncategorized)

You may have noticed something about my old site . . . like, it isn’t there.

Where’d it go? Who knows? I know exactly as much as you do, which is that when you type in http://www.janegalt.net, you get a page saying”This Account has been suspended. Please contact our billing department as soon as possible.” That appeared last night sometime between 6:04, when I received my last email at the janegalt.net address, and 7:31 when the first friend IM’d me to tell me my site was down.

As far as I know, the billing problem is not on my end. It appears to be affecting Kathy Kinsley, the woman from whom I buy server time, as her Bloghouse site is also down, so I assume one of a few things:

1. There has been a massive snafu in the accounts department
2. She, or someone above her in the hosting reselling chain, is having a little bit of a cash flow problem
3. Something bad happened to Kathy, and I didn’t know it, and now the host has pulled the plug

Obviously, we’re pulling for 1 or 2 to be true.

This presents me with a slight problem. I would love to contact the billing department at eLinuxservers (the folks whose “account suspended” page currently graces the spot where my site used to be), I can’t. They have no observable website. Of course, I am enterprising, and mildly web savvy, so I looked ’em up on WHOIS and called the number that I found there.

Naturally, the phone number now belongs to an insurance agent who has no idea where one might contact eLinuxservers. I’ve emailed them, but frankly, I’m not exactly holding my breath.

This presents me with several small problems. I don’t want to move hosts, but if I don’t hear from Kathy (and Kathy, if you’re reading this, try my gmail address!), I think I kind of have to. Which means I have to find a host. More worrying is the archives; I haven’t backed up . I’m happy . . . well, willing, anyway . . . to pay some fraction of any bill in order to recover my files, but who to?

Any reader suggestions on any of this very much appreciated. Meanwhile, I’ll be blogging here. Apologies for the weird blog name; it was a test, and I can’t figure out how to change it.